viNGN Network Updates

This category contains 6 posts

Fiber Cut Impacts Internet Connectivity for U.S. Virgin Islands


Accidental fiber cut affects connectivity for thousands St. Croix, USVI — The Virgin Islands Next Generation Network (viNGN) is currently experiencing an outage due to a fiber cut caused by a non-viNGN utility company today (November 14, 2017) at 11:03am AST. The following areas are affected: • St. Thomas • St. John If all goes … Continue reading

Virgin Islands Next Generation Network Embarks on Strong Communications Recovery Efforts


Territory’s 100% fiber optic network connects U.S. Virgin Islands to the world ST. CROIX, U.S. Virgin Islands – The Virgin Islands Next Generation Network (viNGN) has embarked on strong recovery efforts to support local Internet Service Providers, re-establish communications for government agencies (through the Bureau of Information Technology), local Internet Service Providers, and provide free Wi-Fi … Continue reading

viNGN President and CEO Dr. Mark McGibbon’s heartfelt wishes for solid USVI recovery


Territory’s resiliency and response unparalleled on heels of unprecedented weather events As the United States Virgin Islands and our neighboring sister islands begin the long road to recovery following these major tropical weather events, our patience, strength and perseverance will be tested. Psychologically, we may be drained. Our physical infrastructure has taken a severe beating … Continue reading

NETWORK ALERT: Scheduled maintenance April 5, 2016


viNGN IT staff will perform scheduled maintenance on April 5, 2016 beginning at 6:00 pm. This maintenance window is expected to continue through April 6, 2016 at 6:00 am. Please be advised that this work will only impact access to internal and external viNGN resources including: viNGN Website Internet Services Company Intranet All remote access … Continue reading

viNGN Network Alert March 09, 2016


At 9:15 a.m. AST Tuesday morning, we experienced a routing failure affecting internet service from various locations in the USVI. This failure occurred via our upstream provider. Most customers were unaffected and Metro Ethernet services were fully operational. Service was restored in the evening.   VI Daily News: Next Generation Network Interrupted by Breakdown in Miami

viNGN Network Alert March 08, 2016


VINGN internet access services were impaired this morning, impacting multiple subscribers across the territory. At this time, our network engineers have identified that the issue is occurring outside of our network, and equipment outside of the affected range should be operating normally. viNGN has escalated this issue and hopes to have an update as soon … Continue reading

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